I was reading David Carlson's design blog this week, and wondered what these gravatars are on his blog. Here's what I found on the Gravatar site. My stream-of-consciousness comments are on the right of the graphic.
As you see from my comments, what started out as really clear communication was quickly taken over by baffling insider-speak. The friendly voice was still there, but suddenly it was just telling me to put the whim-wham on the jim-jam and everything would be fine.
Result: I decided I don't have the time today to learn this stuff, and moved on to other tasks.
[Like stuffing worms into the hungry baby-bird that is a blog. Fortunately, practically everything is fodder for a customer experience blog, so the time wasn't totally wasted.]
