The ladies have had it and we're going on a quest to clean up the ladiesrooms of the world. What started as a casual conversation between Stephanie Weaver and I has quickly turned into the Bathroom Blogfest.
During the week of October 30, we'll be plunging into the ladies room and posting on the customer experience. Does it matter to your customers? And if it does, how does yours stack up? What's the good, bad and ugly of the ladiesroom experience? If someone hired us to fix this horror-show, what would we all suggest be done? Tune in to these fine blogs Hallowe'en week (and isn't that fitting?) to get the nitty gritty on the ladiesroom:
- Experiencology
- Church of the Customer
- Flooring the Consumer
- What I do for a living
- the curious shopper
- Customers Are Always
- Fast Company Now
We were pretty chuffed when Linda Tischler (Fast Company) and Jackie Huba (Church of the Customer) agreed to scrub in. And Reshma Anand (What I do for a living) will be giving her thoughtful perspective from Bangalore. But there's still room in the cubicle if you want to squeeze in.
And if you have ideas, comments, pet peeves, and even better - PICTURES -- of the best and the worst, please send me a note.