We are experiencing a higher than normal volume of e-mails, phone calls and proposal requests. If you are an existing reader in need of customer experience insights or inspiration, please contact one of the other fine blogs listed below, who can provide support during this unanticipated reduction in posts. New readers are advised that this situation is exceptional and infrequent, and we encourage you to add this blog to your blog reader in confidence that service will be restored as soon as possible.
Your readership is important to us, and we thank you for your patience.
