It's been 6+ years, a gazillion posts, and lots of fun. It was time for renovations, so today is the start. We tore off the old wallpaper, stuck a dumpster out back and threw in a bunch of widgets, and then got the sledgehammer out.
So today is the launch of a new look, and a new name for this space: theIdeaStudio.
A lot has changed in the world of blogging, but it's always been about fresh content, and that's not changing. The focus is shifting only a little -- towards the importance of ideas and innovation in our world, especially in the context of customer experience.
The signs are all around us - none of us can stand still for long, and there isn't an industry on earth that isn't experiencing incredible change at a furious pace.
What you will see, in the coming weeks and months, are new tools and resources to help you on your own journey. I hope you stay around, and as always, thanks for stopping by.
- Susan




