I've heard people tell a story about Walt Disney, that he knelt down to look at Cinderella's Castle as it was being built, so he could see the view from the perspective of his customer. True or not, it's a good story.
A simple thing with great results:
- Kids don't get bored and act up while adults look at art and choose framing, activities that take a lot of time
- No screaming kids means adults are likely to get what they came in for, instead of abandoning the hunt. I expect this improved sales.
- Chalk is not likely to damage anything, even in an art gallery
Many bank branches have small play areas for children. I've also seen play areas in optometrists offices and medical laboratories. It's a small effort to make for kids that has beneficial effects on the adults with them, and can ensure a peaceful environment for other shoppers. What's not to like?
If you have children, or disabled people, or older people in your environments, you might consider walking in their shoes.