Jonathan Tisch, author of Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience (with Karl Weber) will be visiting this blog for a Q&A next Friday, May 25.
It's all part of a blog book tour.
(And isn't that just a cool idea, courtesy of David Polinchok at BrandExperienceLab)
Jonathan's the CEO of Loew's Hotels, so he knows a few things about chocolates and such. I have been pleasantly surprised at how meaningful and meaty the book is. In fact, I read an extract from the book at a recent client working session to get us all into the right mindset.
So I am delighted to be able to have Jonathan as my virtual guest. I don't think we have the capability of virtual autographs, for which I'm truly sorry. However, we're very big on co-creation around here, so if there's something you'd really like to know or ask a hotel CEO or experience leader, please e-mail me.
Other blogs will be hosting Jonathan as well. Here's the schedule:
http://blog.brandexperiencelab.org - Q&A format
http://customersrock.wordpress.com/ Q&A format
http://theengagingbrand.typepad.com/ Podcast/Q&A format
http://www.grokdotcom.com Podcast format
http://www.vacantready.com Q&A format
http://www.lipsticking.com/ Podcast format
http://experienceology.blogspot.com/ Podcast format