« Intelligent agents are among us | Main | Travelling in Baggage Class: Service Recovery Observations »

05 February 2007

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bfffd53ef00d8353e076753ef

Listed below are links to weblogs that reference Travelling in Baggage Class: modifying expectations:

Comments

About Us


Subscribe + Connect


  • Subscribe via RSS subscribe by email Follow on Twitter
  • Google+ LinkedIn
Alltop, all the cool kids (and me)
Blog powered by Typepad
Member since 12/2004