I've been monitoring the term personalization with various alerts for a while now. The traffic on this term is steadily rising. A few months ago, days would go by with no alert. As of this week, every day I get an alert, and every day there is an increasing number of items on the list.
I don't know if any personalization is actually happening out there, but everyone is talking about it.
WebEx, the meeting host people, are advertising secure instant messaging on the AOL interface as a business application. Get ready to lose the rest of your free time.
I also think this means that the research opportunities using instant messaging are going to keep getting better, now that a secure application is available.
I tried to register on the WebEx site this morning to download their free whitepaper and tell you all aboutt this. The registration page hung on me so many times I gave up. Tried their home page, thinking I could find some basic info there. Guess it was important enough to buy full page ads in major business magazines, but not important enough to be findable on the home page.
Over at WebEx, someone is probably sayind, "gawd, I hope nobody blogs about this mess-up".